A great way to create outstanding content.
Personas are a tool for sharing our understanding of our expected users, as a starting point for design.Whether we are designing a jet plane or a learning activity, we are ultimately designing it for people – pilots and passengers in the first case, teachers and learners in the second. In order to fit the needs and constraints of these people, we need to have a model of the actors playing a role in our innovation. One popular way of representing such models, adapted from software development, is called "personas".
Why use personas?Nielsen (2013) said:
Cooper (1999) said:
The role of personas in the design process is explained in the quote below:
Nielsen (2013) said:
Cooper provides some guidelines for authoring personas:
Cooper (1999) said:
Cooper concludes:
Links to extended descriptions:
- Cooper, A. (1999), The Inmates are Running the Asylum - Why High-Tech Products Drive Us Crazy and How to Restore the Sanity, SAMS publishing
- Nielsen, L. (2013), Personas,The Encyclopedia of Human-Computer Interaction, 2nd Ed.,The Interaction Design Foundation , Aarhus, Denmark. http://www.interaction-design.org/encyclopedia/personas.html
- Grudin, J. & Pruitt, J. (2002),Personas, Participatory Design and Product Development: An Infrastructure for Engagement, in 'Proceedings of Participation and Design Conference (PDC2002), Sweden' , pp. 144-161.
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